SUBSCRIBER BILLING

We provide a broad range of customer billing functions including:

1. Employer Billing – whereby we create invoices for tracking charges and remitting payments to each individual carrier. These bills can be used to reconcile with carrier bills or, with selected carriers and large groups, can be used for self-payment programs.
2. Common Remitter – whereby we create a consolidated invoice across a group of carriers. This tool can dramatically simplify management of benefits and tie-outs with payroll systems.
3. Subscriber Direct Billing – whereby we create invoices for individual subscribers such as Retirees or COBRA participants who are managed by the district but billed on an individual or per subscriber basis.  We support ACH (automated clearing-house) – like an electronic check – to eliminate much of the paperwork associated with direct billing functions.

All billing functions are integrated into the eligibility system and include retroactive debit and credit functions.   Additionally, for those looking to manage the full billing function in-house, we have a cash management module that allows the district to track payments to carriers, receivables from individual subscribers (where relevant), and report at the bargaining unit (union) level.

Since we securely transmit all eligibility data to your benefits providers, we eliminate discrepancies between your bill and what they expect to be paid – since your bill and theirs is created from the same data!  This eliminates the time and tedium involved in reconciling billing discrepancies.